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Question

login problem

Forum|Forum|12 years ago
October 3, 2013
6 replies
5633 views

hi

i have some login problem

i use firefox 24 windows 7 64bit

and sometime i 'm not logged

i have to click login , sometime i got an error webpage , now i was able to login

i have cookies enabled , i tried to clean up cookis but nothing

help

thanks

This topic has been closed for replies.

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Bob_Peters

Inspiring

This system is totally screwed up!

(1) enter Lightroom forum...I'm logged in

(2) clear cache and exit browser

(3) launch browser and go to Lightroom forum...I'm NOT logged in

(4) clear cache and exit browser

(5) return later, launch browser and enter Lightroom forum...I'm now logged IN

Repeat (2) through (5) and it may indicate I'm logged in or logged out. On and on and on!

This is the only set of forums where this nonsense happens.

Phillip M Jones

Inspiring

Actaully it affects Forum Comments, Acrobat Mac, Reader and other forums.

Claudio González

Legend

Everything as usual in Explorer/Win this morning, but logged out in Firefox/Mac. Solved by just clearing cache, restarting FF and coming in again, without having to log in.

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Bob_Peters

Inspiring

...and again....Every time I close the browser (Safari 6.0.5, OS X 10.8.5)

the_wine_snob

Inspiring

Bob,

Could it be that you have changed the security settings on your browser, and it is no longer accepting cookies from Adobe?

Good luck,

Hunt

Phillip M Jones

Inspiring

Just received notice to reset my passwords.

I did. On on both then went in and changed my passwords

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Bob_Peters

Inspiring

And 3 more times!

B

Bob_Peters

Inspiring

I am not only having problems signing in, Adobe refuses to remember that I have logged in. Again, again and again.

Haven't we been here before?

the_wine_snob

Inspiring

I am experiencing the same, since yesterday evening, Oct. 02, about 7:00PM (19:00) PDT, with Chrome.

I am logged-out, and get one of a couple of error messages. Yesterday, I got the log-in screen, but it would not function, throwing an error. Today, Oct 03, I cannot even access the log-in screen - error out.

Cache and cookies have been cleaned out.

Luckily, IE automatically logged me in, and is what I am using here.

I knew that new log-ins were coming (my Adobe Forum ID is my e-mail address). With an e-mail ID, I assumed that I would not have issues, but Chrome will just not work now - worked up until about 7:00PM yesterday, then BAM!

Hope that this situation gets corrected.

Hunt

A

Anonymous

I have had the same problem twice this week. Normally I click on my bookmark and it takes me to the general discussion page where I am signed in. But today and Monday when I clicked on the bookmark it takes me to the hated Forum page with the FAQ and Recent Discussion among other nonsense.

I am not signed in but when I click on Sign In it says "Jive SBS OPPS! Page Can Not Found"

So something has been changed over the weekend as have never had this problem before.

I dumped the browser cache and that did not solve problem. After dumping cache rebooted computer and then I when I clicked on the bookmark I was back to normal and signed in. Don't know if dumping cache was necessary, or just rebooting computer. But should not have to do either.