LOL - Post Rejected - 2 Years Later!

Today I received, in my eMail, a rejection notice.  God only knows how these things happen, or why it never appeared in the forum to help the user who was having problems.  Perhaps the word "extension" did it in.

Hello,

You have received this email because the content you posted below has been rejected by our moderators.

Re: Could not complete your request because the file-format module cannot parse the file posted Nov 4, 2011 4:22 PM

It's just that it's hard to believe that you didn't actually mindlessly type the extension instead of selecting the format (or after accidentally selecting the wrong format), and I don't think any amount of discussion or reassurance can dispel that possibility.  I've certainly done things like that myself.  The only thing I have to go on is the fact that I've used Photoshop for almost 2 decades and it just hasn't done what you say you're seeing, saving a file with a format different than selected or unexpectedly overwriting a file.

I assume you have turned on file extension visibility in Explorer.

What you might want to do:

1.  Go into Edit - Preferences - General, and check the [ ] History Log setting.  Choose Text File, and set it up to keep a detailed Photoshop Edit Log.txt file somewhere you know to look on your hard drive.

2.  Repeat the sequence 100 times as you stated.

3.  If you see the failure, open your Photoshop Edit Log.txt file in an editor, isolate some of the text (at the end) where the problem was NOT and WAS seen as well as the part where the file wouldn't open.  Perhaps that can help you prove it wasn't user error. 

4.  Submit all of the information to Adobe via this site: http://feedback.photoshop.com/photoshop_family

Also, if you have something unexpected happen, do a sequence of screen grabs.

-Noel

But it's a good thing that Adobe let me know it was rejected, so that I could rephrase it. 

-Noel