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Participant
January 29, 2021
Question

Lost all my notes

  • January 29, 2021
  • 3 replies
  • 213 views

I got kicked out of my account and after finally logining in back through my Gmail, I lost all my recent notes. Also, why is logining in so hard now? I had to restart my whole Ipad with countless error messages. 

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3 replies

Ko.Maruyama
Community Expert
Ko.MaruyamaCommunity Expert
Community Expert
February 9, 2021

Make sure you enable sync to cloud.

As you log into your Adobe account through multiple devices, you may be logged out of other active uses to free up your license to use on your current device.

Check your account online to find your sync'd project files from your iPad.

assets.adobe.com

 

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
January 29, 2021

I'm not sure how Adobe is related to your Google account or your iPad for that matter. 

Can you please elaborate about what you need help with? 

 

Nancy O'Shea— Product User & Community Expert
    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    January 29, 2021

    This is the Using the Community forum (which is the forum for issues using the forums.
    Please tell us what Adobe application you are using so that this can be moved to the proper forum for help.

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