Lost identity, again...

Question

This has happened so often that I lost count, but again my user name is messed up in the Premiere Pro forums.

My user name now looks like: Harm Millaard-qz01ws. My profile is messed up as well and my picture disappeared. It always happens during weekends and resetting it to normal will usually only be accomplished by tuesday after I have complained.

Often this also means that counters are reset as well and that the new messages on a forum now include everything that I have already read.

When can you get rid of this Jive crap. It is bad that your servers are down so often and cause serious delays and posting problems, but this forum software is so crappy , one can almost say the only reliable thing about it is that it causes problems with fantastic reliabilty. Not something to be proud of. Maybe you ought to have a look at the forum software used in your own pre-release community.

Harm_Millaard · Answer

I have to correct myself, resolving this issue has been almost instantaneous since my post. Someone has been very much awake to resolve this very quickly.

Nevertheless, the fact that this happens so oft is troublesome.

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