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Tbrennnann
Participant
May 16, 2013
Question

Lost my pc, now also my products?

  • May 16, 2013
  • 2 replies
  • 1051 views

Hi all,

i'm new here, so I don't know if this is the right tread for these kind of questions.


Well lets get to the point then,

about a day or 2 back my macbook broke down due to some water that fell on it.

I had a CS6 master collection for my education on there.

So I saved what I could from my harddrive, and since I didn't have money I had to buy myself a cheap windows laptop.

I installed cs 6 mastercollection pack again, but I can't use my serial that i bought?

is there anyway to change that, or buy myself a cheap platform changing package from adobe?

I still need the cs6 collection that i bought for the rest of the school year, and part of the new schoolyear aswell..

I'm sorry if my English isn't very good, i'm Dutch so it's not my native language.

Thanks in advance!

    This topic has been closed for replies.

    2 replies

    D
    dsnitterman
    Participant
    May 17, 2013

    Hi Tbrennnann,

     

    John is right. Student & teacher editions are operating system specific, so since you bought CS6 Master Collection for Mac, you will be unable to install it on a Windows computer. I'm not sure if there's a crossgrade that will take you from one student & teacher edition to another, so you may have to purchase another Master Collection. A quick Google search found this for you: http://www.tech-crawl.com/collections/discount-adobe-for-student-teachers

    Price looks pretty reasonable.

    If you ever get another Mac computer, you can install your original Master Collection on there since student & teacher editions are good for two installations.

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    May 16, 2013

    This forum is to discuss the forums themselves, not products

    Did you buy CS6 MC on disc, or by download?

    Either way, I do not think you may use the serial number for one type for the other type

    But, you might check with... Forum for Download & Install & Setup problems

    http://forums.adobe.com/community/download_install_setup

    Chat http://www.adobe.com/support/download-install/supportinfo/

    -or http://www.adobe.com/support/chat/ivrchat.html

    T
    TbrennnannAuthor
    Participant
    May 16, 2013

    Ah, i'm sorry!

    & I bought it on a disc since my school sold them trough a software company with the student discount on disc only,

    so i'm stuck with a OSX disc and as i figured out a OSX key.

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    May 16, 2013

    Go to one of the chat links and ask about a "cross grade" license

    But, since you are education, your lowest price will "probably" be an entire new purchase, for the Windows platform

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