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A
Anonymous
May 17, 2012
Answered

Missing Version Cue - can't right click!

  • May 17, 2012
  • 2 replies
  • 2922 views

PLEASE HELP!!!

I understand that there has been numerous threads about this already but nothing is working for me!

Basically, whenever I right click (this is a necessity as you know!) this message appears:

C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Client\4.0.0\Version Cue.dll

I used to have the trial version of Indesign CS4, but uninstalled it when the trial was up. I think this is when this started. I have photoshop Elements 6.0 which is working fine. I have been told to move the Adobe folder to another folder in the C drive but it won't let me because I need administrator permission (to unlock this, you need to be able to right click the file! )

Hopefully, someone can help with this.

    This topic has been closed for replies.
    Correct answer PECourtejoie

    PECourtejoie, thank you for your suggestion but unfortunately this did not work.


    Then, I'm afraid that you might need to reinstall your computer. (I thought about trying to install another CS4 trial (If you can still find one), to see if its uninstaller would clean everything... maybe as a last resort?)

    Did you originally install the software in a non-standard location?

    Did you see this thread: http://forums.adobe.com/thread/313930 ?

    Maybe installing a trial, run updates, then uninstall?

    2 replies

    PECourtejoie
    Community Expert
    PECourtejoieCommunity Expert
    Community Expert
    May 17, 2012

    Hi, Marpc1. Where do you right-click? in what program? Where/why did you get an old trial version?

    A
    Anonymous
    May 17, 2012

    Hi PECourtejoie,

    This happens whenever I right click on my Desktop, to copy or paste for example, or in any folder or file. It does not happen when I am in a specific program though. I got the trial version about a year ago and this has been happening since!

    PECourtejoie
    Community Expert
    PECourtejoieCommunity Expert
    Community Expert
    May 18, 2012

    Hi, Marpc1. I would try the creative suite cleaner tool : http://www.adobe.com/support/contact/cscleanertool.htmlhttp://www.adobe.com/support/contact/cscleanertool.html

    A
    Anonymous
    May 17, 2012

    Thought Version Cue was discontinued some time ago.

    A
    Anonymous
    May 17, 2012

    That makes sense. Does this mean that there's no way of rectifying this problem then?

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