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A
Anonymous
September 3, 2009
Answered

Moving threads, Pros vs Cons

  • September 3, 2009
  • 1 reply
  • 3925 views

Pros

  • It may be more convenient to the user (IF they can figure out they have a PM, and IF they can relocate the thread)

Cons

  • Jive thread movement BUGS and caching "issues"
  • Jive incorrectly implements thread moving: good forum software leaves a link in place of the former thread that redirects to the correct forum. This ensures that the user can find their original post, and also makes it clear and obvious to the user that they are switching forums (instead of being magically switched to another forum without even noticing).  Even better, it could be done so only the OP can see that shortcut link, if done correctly.  i.e. The Jive design team is being lead with the IT equivalent of Forrest Gump.
  • User confusion (not just of the OP, but of those who were attempting to assist them in the original forum)
  • It is more impolite and condescending to forcibly move their post, than simply directing them to the correct forum and asking them to copy and paste their post--OR asking them if they'd like the thread moved, before it is moved
  • In the off chance that a user finds someone who CAN help them in the wrong forum, it prevents them from continuing their interaction with that user
  • They aren't going to learn how to navigate to the correct forum if they're always moved to it
  • It wastes more time for moderators and will burn them out (theoretically), who should be doing worried about other issues, and should have a life
  • A simple and polite "here is the correct forum to ask your question" can be done by ANY helpful and knowledgeable user, not just mods
  • It obscures the fact that there is a website navigation learning curve problem for new users, by making it impossible to count the number of off topic posts placed here
  • Mods may not even know which forum to move a thread to, or could make a mistake and move it to the wrong forum
  • Notifying the user in this Jiveware is problematic because PMs are not very noticable even to forum "veterans", rendering that method of notifying users worthless

How many more @#$% reasons do we need to provide?

Obey the forum thought police.  Violators will be locked, deleted and banned.

    This topic has been closed for replies.
    Correct answer Phillip M Jones

    Now, I do strongly agree that the "new & improved" fora are not the best. Still, most of us have learned to roll with the punches and get past what was, and maybe what should have been.

    Look at the fora as an opportunity to help others, regardless of the performance, or lack thereof, of the current fora.

    Don't let a few moved posts drive you away. There's much to learn and much to contribute.

    Hunt, not happy with Jive, but gettin' by...


    the_wine_snob wrote:

    Now, I do strongly agree that the "new & improved" fora are not the best. Still, most of us have learned to roll with the punches and get past what was, and maybe what should have been.

    Look at the fora as an opportunity to help others, regardless of the performance, or lack thereof, of the current fora.

    Don't let a few moved posts drive you away. There's much to learn and much to contribute.

    Hunt, not happy with Jive, but gettin' by...

    I think what the problem is when give suggestions on proper way to do things, unless from Adobe employees and Moderators, they feel we all know about as much as Turnips.

    1 reply

    pwillener
    pwillener
    Legend
    September 4, 2009

    I have moderator privileges at multiple forums, including at CoU.  Moving topics is sometimes desired, especially when users seek help, move it to a place where the experts are.

    That makes sense, as long as the original poster will be able to find the moved topic.  If s/he cannot, we may as well have deleted the topic altogether.

    In these forums I mentioned, moving a topic works as follows

    1. the topic is moved to the new location
    2. a shortcut is left in the original forum that reads "Moved: (original topic subject)"
    3. anyone clicking on that shortcut will be redirected to the topic in the new location

    This way

    1. the topic is moved to where the experts are
    2. the original poster can still find his/her post

    This is not how it's done here.  The way it is handled here, the mod(s) may as well just delete the moved topics!

    A
    Anonymous
    September 4, 2009

    This is basically my biggest point--Jive doesn't implement this feature correctly. (SHOCKING!) The Jive designers make decisions by having their chimp (literally) lead designer throw darts at a dart board labeled with features.

    http://farm4.static.flickr.com/3334/3245016645_066abe0399.jpg

    Jiveware Lead Designer

    Then you have the Jive thread moving bug.  FFS STOP moving these threads.  If mods insist on wasting their personal time toying with bad forum software, at least do something that isn't bug ridden.

    How about locking the post and adding a LINK to a copied post on the correct forum where the moderator has posted the user's original question (with the same title and the name of the person who posted originally)?  Since Jiveware doesn't let you copy threads either (of course), you have to do it manually, but it's better than breeding JiveBugs©, and mods seem to be willing to spend the time anyway.

    Obey the forum thought police.  Violators will be locked, deleted and banned.

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