My "account has been disabled" -- What??

Forum|Forum|15 years ago
May 13, 2010
3 replies
3781 views

When I attempted to log on to the Adobe forums the other day, I got the message:

It appears your account has been disabled. You might contact your administrator if you think this is a mistake.

I had to create a new user name to access.

Although I don’t have a huge number of postings under my belt, I did have an account on the Adobe forums for around 10 years, and It is annoying to have to create a new username to get on here.

This topic has been closed for replies.

A

Anonymous

looks like me too, trying to login into the forum and get the same error "Account disabled".. access to the rest of the adobe

areas is fine

will follow other's footsteps and PM adobe-admin

thanks

Sami

adobe-admin

Legend

What is the user name on the account that isn't working?

adobe-admin

Legend

I found it (got your private message). This should be fixed shortly.

adobe-admin

Legend

If you haven't already, please send me your original account name. I will get it fixed. There was a "glitch" where the Forum software disabled accounts that had not posted in some time frame.

Thanks!

John

adobe-admin

Legend

Mark sent me your info, and you account should be active again. Sorry about that!

John

A

Anonymous

Same issue here. I just sent a PM to the "adobe admin" account profile from this thread.

Mark_Nichoson

Adobe Employee

Hi: please send me a private message with your details (previous account/user name) and I will route it to the forum admin. To send a PM, click on my Profile link and then click on the Send private message link on the right.

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