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Participating Frequently
May 9, 2011
Question

My forum identity has created a new identity on its own

  • May 9, 2011
  • 1 reply
  • 705 views

My forum identity has created a new identity:  eddiem100-ZSI21j.  It is simply eddiem100.  It has now created the second identity while zeroing out all my posts.  I tried the steps in the Forums FAQ of logging out, logging back in, unchecking remember me, logging out again and then logging in newly.

Still not resolved.  Help!

    This topic has been closed for replies.

    1 reply

    adobe-admin
    Legend
    May 9, 2011

    Please try signing out and back in again. Let us know if that worked.

    Thanks!

    eddiem100Author
    Participating Frequently
    May 10, 2011

    Tks.  I had tried that before I made this post and it didn't work. However, after a day and after starting and restarting my computer, I am now posting with my original identity which is great.  However, there is a new profile still created and in existence with eddiem100-TYBpx4.  Is there a way to delete that?  Tks.

    adobe-admin
    Legend
    May 10, 2011

    Unfortunately, the ghost account can't be removed.