Inspiring

Question

My Forum Profile has Been Trashed

Forum|Forum|15 years ago
June 6, 2010
2 replies
1832 views

I have lost my points, my avatar my start-date is wrong and my PMs have gone...

I didn't do anything

Martin

This topic has been closed for replies.

Jacob Bugge

Community Expert

Martin,

I have seen three ways of successful cleaning up:

1) Simple self healing;

2) Restarting the browser, works sometimes (I normally continue the same FF session, until this issue occurs);

3) Logout/login when 2) has not worked; this is the FAQ with the instructions: http://forums.adobe.com/thread/613050?tstart=0

I was about to ask what had happened to the eye, in the other thread, when I saw this.

Edit: Too late, luckily.

martcolAuthor

Inspiring

Thanks Jacob,

I'm pleased to have my eye back. It's hard enough finding my way around Adobe software as it is. Much of the time I feel like I am groping in the dark.

I can't give you or Philip any points for this thread and I'm not going to try to log in as my other me in case the world shifts on its axis again!

Martin

Jacob Bugge

Community Expert

For my part you are welcome, Martin.

It is a most disturbing issue. I have tried it some four or five times; and each time I have stopped normal posting until solved. I have been careful to uphold continuity, ever since I started archiving important threads back in the days of the fair forums when all threads eventually fell into the abyss unless revived by new post; and I continued to do so under the new circumstances where threads sink into the mud of oblivion owing to the lack of a proper search.

I believe the lost history is caused by the dual identity mentioned in the first post: normally, all posts are attributed to the original one when it is restored.

martcolAuthor

Inspiring

Oh! I have just noticed that my username is now:

martcol-enwz8a

Something like this has happened before except I don't think I had like a different user name...

I mean that the stolen me (martcol-enwz8a) is there but I'm posting here as martcol.

Martin

Phillip M Jones

Inspiring

You've been hit by the Changing ID syndrome which Adobe can't seem to figure or know how to permanently fix. The work around is to:

log out move away from Adobe.com
locate all cookie associated with the adobe forums.
Deep six them.
Sign back in
give you your username and password to sign in if your browser ask whether you want to save, save.

Hopefully That will fix it for a time. usually people afflicted with this malady will se it over and over and over.

If the above don't cure it one of the adminstrator will be along a take a sledge hammer to the server you iD is on an cure it for a while.

martcolAuthor

Inspiring

Thank you Phillip,

I did what you suggest and look over there, I'm back.

Still, I've lost 20 points and 8 posts!

I'm not sure what it means to deep 6 something though?

Martin

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