Known Participant

Question

My screen name - not my email address! please help

No matter what I have tried, the forum uses my Adobe ID, which is my email address, for any posts I make.

Why is this happening?

I have changed my screen name to see if it helped, deleted cookies, cleared cache in Firefox & Safari [Snow Leopard].

I have checked & rechecked my Adobe profile for inconsistencies...but what have I missed

I don't want my email adress attached to my posts!

I spent an hour with the chat support and got nowhere (but I have to say he seemed clueless).

Thanks in advance

This topic has been closed for replies.

Community Expert

marina,

I hope John, or someone else from the team will see this very soon and set things straight. You may try to send a private message

Legend

The quick fix is to go into your forum profile and set it to show your real name while I look into what might be happening.

your stuff > profile > edit forums profile > privacy settings set name to Everyone.

Legend

How/where are you setting your screen name? It shows as being set to the same thing as your email address at Adobe.com.

To change your screen name:

Sign in using the link in the upper right corner if not already signed in

Select My Information from the drop down in the upper right where it says "welcome, your name."

Scroll down to the My Personal Profile section of the page

What is the screen name listed there?

Try changing it there and click Save My Changes

The next time you sign into the Forums it should pick up the change and show your new screen name next to your messages.

Let us know if that doesn't work.

Thanks!

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