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Anonymous
April 26, 2021
Answered

Need assistance in reversing an eternal eviction from Adobe's Support Community Forum

  • April 26, 2021
  • 2 replies
  • 631 views

My account was used without my authorization. During this time a message was posted on this forum that was not in line with the Adobe's rules / regulations, therefore Adobe indefinitely blocked my access to this forum. I was not informed about there drastic decision until 2 weeks after they took this unfortunate measure.

I need to keep this account for business purposes. FYI - I do not believe that it is ethical to simply create a fraudulent account (under a fraudulent ID) in order to skirt around this issue. I'm looking to contact a programmer in the Adobe Support Community tech support department, who, with a simple few keystrokes can restore my access to this forum. I'm hoping someone here can provide the means for me to reverse this unforeseen eviction.

 

Thank you in advance.

      This topic has been closed for replies.
      Correct answer Sil.C

      I can look into this for you 🙂 Please send me a PM to let me know the following:

      • The email linked to your previous account
      • The URL to your old Community Profile (if you have it)
      • When did this breach occur? Give me as much detail as possible.

      2 replies

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      April 26, 2021

      >My account was used without my authorization

       

      You may need to put a strong password lock on your computer and activate it every time you walk away

        Nancy OShea
        Community Expert
        Nancy OSheaCommunity Expert
        Community Expert
        April 26, 2021

        BTW, a new forum ID and password is not fraudulent.  You can create a new one in 10 seconds if you want one.  Just use a different email address.  Gmail is free.

         

        quote

        You may need to put a strong password lock on your computer and activate it every time you walk away.

        =========

        I second @John T Smith's recommendation.  And while you're at it, scan your system for viruses, trojans and spyware. 

         

        Nancy O'Shea— Product User & Community Expert
        Sil.C
        Community Manager
        Sil.CCommunity ManagerCorrect answer
        Community Manager
        April 26, 2021

        I can look into this for you 🙂 Please send me a PM to let me know the following:

        • The email linked to your previous account
        • The URL to your old Community Profile (if you have it)
        • When did this breach occur? Give me as much detail as possible.
          Steve-S
          Steve-S
          Inspiring
          April 27, 2021

          Confirmation: My access (through my original account) to Adobe's Support Community Forum has been restored. Thank you for your assistance with this Silvia. Greatly appreciated.

            kglad
            Community Expert
            kgladCommunity Expert
            Community Expert
            December 4, 2023

            @Steve-S 

             

            be sure to enable 2fa to secure your account.

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