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A
Anonymous
July 28, 2009
Question

Need Help with Captivate

  • July 28, 2009
  • 2 replies
  • 1709 views

We had an old copy of RoboDemo 5 and tried to activate it. It would not activate called Adobe and they informed us that the activation servers were down and the product was no longer able to be activated. I was told that they would send us a version of Captivate. After 6 weeks of calling they finally gave me the link to download Captivate. Now the serial number that they sent me is already registered to someone else. They are telling me that they will not support the software. Can someone help?

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    2 replies

    MichaelKazlow
    MichaelKazlow
    Legend
    July 28, 2009

    Please repost your problem with Adobe Customer support here:

    http://forums.adobe.com/community/general/adobedotcom_feedback

    Ozzwoman9
    Ozzwoman9
    Inspiring
    July 28, 2009

    WRONG FORUM! Read some other posts on here and you will likely realize this.

    And no, NO ONE here can help you. We are all users just like you and cannot provide any help with serial numbers.

    ~graffiti
    ~graffiti
    Legend
    July 28, 2009

    I wonder if there are going to be a rash of posts about Captivate in here now.

    A
    Anonymous
    July 28, 2009

    I have always captivate.

    ~graffiti wrote:

    I wonder if there are going to be a rash of posts about Captivate in here now.

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