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Inspiring
July 30, 2009
Question

new forum format sucks - I don't want all adobe products searched

  • July 30, 2009
  • 5 replies
  • 2904 views

Having all products display in the searched area and not the specific product (in my case ColdFusion) means my search time to find the answer has increased exponentially with no results. It makes the usefullness of these forums obsolete. This is probably your worst move yet, Adobe - don't take steps backwards.  Even when I go to the Coldfusion forums - it still searches all products. This bites.  .

Adobe Please help your customers use your products by searching the correct product.

Thanks, Wendy

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    5 replies

    wam4Author
    Inspiring
    July 31, 2009

    Noel,  Where's the bookmarklet in IE7 that will do that? I had to download to IE7 (or company is still using version 6) and I'm not seeing anything like that.

    Thanks for your help - this will be very helpful

    July 31, 2009

    I believe he posted it up in the Usability Tweaks thread in this forum.

    EDIT: Here it is.

    http://forums.adobe.com/message/2117135#2117135

    July 30, 2009

    Temporary patch:

    Launch FireFox, install GreaseMonkey from the Tools->Add-ons area and then install my script.

    http://userscripts.org/scripts/show/53705

    Various people have generated hacks to fix forum behavior as best as possible. Search userscripts.org and userstyles.org for "Adobe Forums" to find more.

    And before anyone posts up that this isn't a true response from Adobe and that we shouldn't be forced to use Firefox to remake the forums, I totally agree with you! I am just trying to help right now since the decision process on what to do about the forum debacle has obviously seized up tight over at Adobe HQ.

    July 30, 2009

    wam4 wrote:

    This is probably your worst move yet, Adobe - don't take steps backwards...Adobe Please help your customers use your products by searching the correct product forum.

    Thanks, Wendy

    Well Adobe doesn't care what you think or if you can find what you are looking for.

    July 30, 2009

    Google, Yahoo or Bing your search and look for a adobe URL answer. Much quicker then navigating the adobe search.

    Inspiring
    July 30, 2009

    If you use firefox and greasemonkey, there's a script out there that locks you to searching your current forum...

    I don't and was actually thinking of reposting this issue just this morning.

    Inspiring
    July 30, 2009

    There's an IE7 bookmarklet that does the same. It's very useful.

    Noel

    July 30, 2009

    in the new adobe forums, no one can hear you scream.

    (iow, you're not alone and they don't seem to be listening).