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ilssac
Inspiring
April 9, 2009
Question

NNTP Users Say Goodbye

  • April 9, 2009
  • 16 replies
  • 19299 views

It has been four days since the turn over to the new forum and the NNTP news feed where turned off.  This was the first time most NNTP users learned of the change since the new forum was not mentioned on the news feeds.  If one used a news reader to access the forums one seldom, if ever, accessed the web user interface which was the only place the announcement of the pending new forum was.

Thus there have been some very active threads about the lack of NNTP access to these forums.

1) NO NNTP News Feed = A loss of a lot of helpful people.

2) Bring back NNTP forum or I'm quitting

3) Please bring back NNTP

4) Bring back nntp access

If you review these threads you will find a lot of people who are not going to continue to use these forums without NNTP access and detailed reasons why the e-mail and rss feed are NOT acceptable as a substitute.

This is my resignation letter.  I will not be contributing as much as I am used to doing.  I may not have been the most prolific or most knowledgeable NNTP contribuitor, but I liked helping my fellow Adobe nee Macromedia nee Allaire ColdFusion users.  I would review the CF forums several times a day between work tasks when I needed to take a mental breather.  I have tried the e-mail subscription feature.  The messages are jumbled, the subjects are unreadable, the content is fragmented and the headers do not follow the RFC standard so that my e-mail reader can not thread them properly.  I have tried the RSS subscription feature.  It is better in that the messages can be threaded and the subjects are readable, but it is one way and there is no convenient way to answer without opening a browser and waiting for two pages to render over and over again which takes a long time subjectively.  And there are 6 RSS feeds for every forum and no explanation that I can find on why one would choose the different options.

I invite my fellow NNTP users to sign off here as I think we may be underrepresented in the feature discusion of the new forum.  In the old forums we where all lumped together as a single user, it may not have been as apparent how many of us there are and how much we contributed.  Doing some basic number crunch with the data I have access to, we may have been a small group of people but we seem to have been a prolific group, collectivily contributing almost a quarter of a million posts which is over 14% of the 1.6 million posts of all the forums.

I can not find, nor have I seen any official responses to our pleas to offer any hope that NNTP may or may not be a future option.  Weather their will be any improvements in the e-mail feature and|or the web service API that would allow us to roll our own solution.  Or any other commentary to give us an inclinning on weather our needs are being considered, this will probably be it for most of us.

I wish Adobe Forums good luck in the future and may check in now and agian to see what improvements their may be.

Ta Ta for now.

Ian

    This topic has been closed for replies.

    16 replies

    Mark_A__Boyd
    Inspiring
    April 9, 2009

    I invite my fellow NNTP users to sign off here as I think we may be underrepresented in the feature discusion of the new forum.

    OK. I'm out as well.

    I gave the test forum a good run while they were active and have given the live forums a good run, too. Today, I have spent too much time in just one of the forums I read regularly, trying to read the messages that are new since yesterday (4 pages of message headers at 50 headers per page - I think. That 50 keeps jumping back to 30).

    With a newsreader, I would already have scanned all of the messages and would likely have posted several suggestions by now. I would have clear and obvious indications of threads I'm already involved in and of replies to my messages that may need further clarification or assistance. As it is, I have only made it to the second page of messages and have not posted a single suggestion. Just too much click-wait-load for my liking. And, as I feared, finding "unread" messages in threads of any length turned out to be the real deal-breaker for me.

    As mentioned, the non-threading emails are of little help - in the threads I am participating in - and I don't even want to try subscribing to an entire forum without proper headers.

    I may stop in once in a while in the hopes that they've enabled NNTP or to see of Jochem has managed to create one, but I don't hold much hope.

    So long.

    [Edit: Changed with proper headers to without proper headers.]

    Participating Frequently
    April 9, 2009

    Yet another easy-to-use protocol bites the dust.

    Best,

    Christopher

    April 9, 2009

    Count me in.  I mean OUT!

    Michael_H__Phillips-25llKp
    Known Participant
    April 9, 2009

    I, too, am very unhappy with the cessation of the NNTP feed. It was by far the most efficient method of reading and participating in the forums.

    The RSS feed is poorly implemented - not only are posters not identified, but I have noticed that some messages do not appear. And, as Ian pointed out, it is not possible to contribute via RSS. The email subscriptions leave a lot to be desired too. Subjects are unclear and topics are not threaded. At the very least, an email digest should be provided. I'll hang around for a while to see what, if any, improvements are implemented.

    Michael

    Inspiring
    April 9, 2009

    I can not find, nor have I seen any official responses to our pleas to offer any hope that NNTP may or may not be a future option...

    This from Adobe employee Dov Isaacs in the Typography forum yesterday:

    "...it is unfortunate that the NNTP access is not available anymore. However, Adobe was put in a position where it was absolutely necessary to migrate from the previous service provider for the forums (the old forums and for that matter the new forums) are hosted outside of Adobe itself using third party software. For better or worse, most of the newer on-line forum software packages simply don't support NNTP anymore."

    Noel

    Inspiring
    April 9, 2009

    > For better or worse, most of the newer on-line forum software packages simply don't support NNTP anymore

    And they'd have a point if not for the fact that this system does support NNTP.

    http://www.jivesoftware.com/builds/docs/clearspace/latest/ClearspaceAdminGuide.html#SynchronizingContentwithEmailorNewsgroups

    --

    Adam

    Inspiring
    April 9, 2009

    I was never an NNTP user, preferring email.

    But, unless something drastic happens soon (or at least someone with clout says it's being worked on) I'll be off too.

    Inspiring
    April 9, 2009

    I think I have made it pretty clear already, but just to formalise:

    "me too".

    I'm going to keep an eye on a couple of topics I was helping on before the cut over, but other than that: I'm gone.

    Cheers.

    --

    Adam

    ilssac
    ilssacAuthor
    Inspiring
    April 9, 2009

    A Cameron wrote:

    I think I have made it pretty clear already

    I beleive we have all been pretty clear in different places.  I felt like one last, collective, shouting against the thunder post before I go.

    Plus, who knows, maybe if we can get enough of an informal, unscientific, nonbinding whos who of NNTP users maybe we can organize something