Skip to main content
P
perdox88
Participant
October 31, 2013
Question

No email notifications received

  • October 31, 2013
  • 1 reply
  • 1644 views

Hi. I am new to the Adobe Forums.

I have posted a couple of discussions and have replied to others. However, I get no email notifications. Nothing.

I have checked my preferences and in the email preferences, I have the YES radio button selected for everything.

When I view a topic using Safari, in the right hand panel, I see "Stop Email Notifications" which supposedly means that I am registered to receive notifications via email. Yet nothing happens.

I have checked my email address in my profile and it is correct. I have checked by Junk folder in my email client but nothing is in there.

Can someone please help me with this very frustrating problem?

Thanks in advance.

This topic has been closed for replies.

1 reply

adobe-admin
adobe-admin
Legend
October 31, 2013

Does your ISP have a spam filter that might be blocking things?

P
perdox88Author
Participant
November 1, 2013

Not that I know of. I get Adobe's emails from other parts of the company. I also get instant notifications from heaps of other forums.

adobe-admin
adobe-admin
Legend
November 1, 2013

I'm replying to this via the email notification I received.

The "From" address on forum messages is forums_noreply@adobe.com. See if adding that to a white list helps.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices