No, I didn't mean .it

Forum|Forum|7 years ago
February 8, 2019
5 replies
3326 views

Really a drag, Adobe, being challenged on every login to this forum simply because I'm on the .tv domain. "Did you mean .it?" No, I didn't. Could Adobe please update its domain list? It's kinda ridiculous when a Premiere Pro CC user working in television is assumed to be an Italian who's forever careless in typing in his web address. The .tv domain has been in use since 1998!

This topic has been closed for replies.

Correct answer Rajashree Bhattacharya

You’re welcome.

Hi Lucien,

This is a bug which has been acknowledged. The concerned department is calling it a low priority issue and will not be taken up any time soon.

Can you please let me know how critical is this issue for you? Are you the only one who is affected or we have more people with the same issue?

Awaiting your responses.

Thanks

Rajashree

A

andrewk95355129

Participant

For me, I log in with a .com email address, but it suggests a different .com. Why? Without knowing the backend, it feels like an invasion of privacy for the owner of that other domain.

Abambo

Community Expert

The system is doing an „un“intelligent guess. It‘s completely unhelpful, at least when there is no error in the user‘s credentials. The component is used also with several other sites, so I suppose it‘s somewhere an out of the box option.

There is no privacy invasion involved here.

ABAMBO | Hard- and Software Engineer | Photographer

Rajashree Bhattacharya

Legend

Hi Michael,

I had escalated this issue. Can you please share a screenshot of the error that you are facing? It will help us to investigate further.

Thanks

Rajashree

Abambo

Community Expert

Hi Rajashree,

It's this feature:

OP just only has this with .tv -> challenged to .it

I'm not sure why this appears, as it is pretty senseless to assume firsthand that the user can't type his correct e-mail. But it did not disturb me personally.

ABAMBO | Hard- and Software Engineer | Photographer