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Klaus Göbel
Klaus Göbel
Legend
October 28, 2016
Question

No more emails

  • October 28, 2016
  • 3 replies
  • 1983 views

I don't receive emails (I think since forum update).

In "Preferences" everything is activated.

Can someone please have a look?

tia

      This topic has been closed for replies.

      3 replies

      Klaus Göbel
      Klaus GöbelAuthor
      Legend
      November 11, 2016

      Hi Madison,

      thanks for your answer.

      I've sent a screenshot to you.

      tia

      Klaus

      Klaus Göbel
      Klaus GöbelAuthor
      Legend
      November 16, 2016

      Hi Madison,

      could you just answer to let me see if it works now after whitelisting the forums email address.

      tia

      MadisonLeupp
      MadisonLeupp
      Legend
      November 16, 2016

      Let's give it a shot!

      MadisonLeupp
      MadisonLeupp
      Legend
      November 7, 2016

      Hi Klaus,

      I'm so sorry for the delay in getting back to you.

      This is a known issue that we're working on, but just to make sure that's the cause- can you send me a screenshot of your email preferences? (Avatar Menu > Preferences). You can post it here or email it to me at mamurphy at adobe dot com.

      Thanks!

      -Madison

      Klaus Göbel
      Klaus GöbelAuthor
      Legend
      November 4, 2016

      One week passed and nothing happend

      PLEASE HELP

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