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Participant
January 2, 2014
Question

No puedo descargar es MUSE

  • January 2, 2014
  • 4 replies
  • 1569 views

Mi cuenta Adobe Creative Cloud tiene ya "actualizado" el el MUSE pero yo ya lo borré de mi computadora para poder descargar uno nuevo (plan 1 año) Pero no puedo descargarlo porque dice que ya está. ¿Por qué? ¿Qué hago?

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    4 replies

    station_two
    Inspiring
    January 5, 2014

    Rubén:

    No andes «borrando» aplicaciones ni instalaciones de las mismas.  Utiliza los Desinstaladores de Adobe.

    Participant
    January 5, 2014

    Sí, muchas gracias. Ya encontré el modo de desinstalar y por fin pude cargar el MUSE.

    El 05/01/2014, a las 07:10, station_two escribió:

    Re: No puedo descargar es MUSE

    created by station_two in Forum comments - View the full discussion

    Rubén:

    No andes «borrando» aplicaciones ni instalaciones de las mismas. Utiliza los Desinstaladores de Adobe.

    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5981720#5981720

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    adobe-admin
    Legend
    January 3, 2014

    Hello Ruben.

    If you don't mind, can you tell us how you got to this forum (comments) to post your message? Did a link take you here? Did you find this via a web search? Something else?

    Thank you for your help!

    Participant
    January 3, 2014

    Thanks a lot.

    Rubén Ramos

    El 02/01/2014, a las 18:56, "adobe-admin" <forums_noreply@adobe.com> escribió:

    Re: No puedo descargar es MUSE

    created by adobe-admin in Forum comments - View the full discussion

    Hello Ruben.

    If you don't mind, can you tell us how you got to this forum (comments) to post your message? Did a link take you here? Did you find this via a web search? Something else?

    Thank you for your help!

    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5975556#5975556

    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

    To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.

    Start a new discussion in Forum comments at Adobe Community

    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

    Jacob Bugge
    Community Expert
    Community Expert
    January 2, 2014

    Ruben,

    In addition to what Claudio said, you may also try Customer Care (tick I Still Need Help and hope for an agent available for a chat),

    http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-setting-up

    Claudio González
    Legend
    January 2, 2014

    You may be better off postoing here:

    http://forums.adobe.com/community/download_install_setup

    This forum is only for discussions on the forums themselves.