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No way to open user profile in a separate tab after the forum update

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After the recent forum update, it's not possible to open user profiles in a separate tab. I'm referring the user profile link and popover located above the post.

Cmd-click opens the profile in the same tab (instead of opening in a separate tab); the contextual menu for the user name link doesn't have an option to open in a separate tab; and the user name in the popover isn't clickable at all anymore.

I hope that @Jeffrey_A_Wright can also help restore this functionality.

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leo.rCorrect answer

Community Expert

I've just been pleasantly surprised to discover that this issue has been fixed! Cmd-clicking the user name now opens the profile in a new tab, as expected. Thank you, and great to see our feedback is taken seriously.

leo.r

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Community Expert

I've just been pleasantly surprised to discover that this issue has been fixed! Cmd-clicking the user name now opens the profile in a new tab, as expected. Thank you, and great to see our feedback is taken seriously.

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Nancy OShea

Community Expert

Good to know, thanks.

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Nancy O'Shea— Product User & Community Expert

Nancy OShea

Community Expert

@leo.r

1. This platform is built & maintained by a 3rd party called Koros. Adobe has a separate team that communicates with Koros.

2. This platform never opened profiles in a new tab/window.

3. The info box on hover has never had a context menu.

4. With the exception of cosmetic changes & some new Profile Fields, the profile info box performs exactly as it did before the update.

5. As a Community Expert, you can read more about the New Profile Experience in the Back Room.

Hope that helps.

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Nancy O'Shea— Product User & Community Expert

leo.r

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Community Expert

Hi Nancy,

Thank you for your reply.

Prior to the update, the user name in the popover box was clickable:

Now it's not clickable.

When it was clickable, Cmd-click on the user name opened the profile in a new tab (as expected). I did it countless times.

Now that this option is gone, there's no way to open the profile in a new tab at all. Developers removed the existing option, but didn't offer any other option, such as a contextual menu.

I'll add a comment to the New Profile Experience thread you mentioned; thanks for the link! As far as I can see, the consensus there is that the forum update provides a degraded experience.

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Nancy OShea

Community Expert

@leo.r,

Click/tap the forum data links — Avatar or Screen Name — to reach the Profile page.

Data inside the Info Box are not links. At best it's just some 'eye candy.'

The box changes to a SHOW state on OnMouseover, then abruptly HIDES OnMouseout. For me, it's impossible to click on anything inside the box because the slightest mouse movement makes the box HIDE.

I posted a screen capture showing these deficiencies several years ago but nothing was done about it. IMO, it's poorly conceived. It would be more user-friendly with OnClick/OnTap event-triggers. But that wasn't my decision to make. 😶

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Nancy O'Shea— Product User & Community Expert

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