Question

Not getting reply notification

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I am not getting any notification for replies. Is this setting correct to get notification for replies?

Stan Jones

Community Expert

@MahaB82A,

Very odd, other than an email issue. For example, sometimes a domain can get blacklisted with your email service. Or a user can accidentally block a sender.

I wondered if you have to be subscribed to a forum to get emails for a particular thread. I believe the answer is no. But to test: I have “unsubscribed” to this Questions subforum of the Using the Community forum. But I am still subscribed to this thread. I think I should get a reply. We’ll see.

Stan

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kglad

Community Expert

@Stan Jones

testing...

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Stan Jones

Community Expert

Got it, as expected….

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Stan Jones

Community Expert

@MahaB82A,

That is correct. Did you get an email notification for the reply to your post here?

Stan

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MahaMNAuthor

No, I didn’t get any reply. This is a serious issue to me. Because I keep those emails many months for reference. Also it is good set to create a email post to any question if a subscriber wish that must be free from any reply.

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kglad

Community Expert

check your spam folder. if nothing from adobe is there either AND your email address is correct, it’s a forum problem. there are many.

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