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MahaB82A
March 19, 2026
Question

Not getting reply notification

  • March 19, 2026
  • 2 replies
  • 99 views

I am not getting any notification for replies. Is this setting correct to get notification for replies?

 

    2 replies

    Stan Jones
    Community Expert
    Community Expert
    March 20, 2026

    @MahaB82A,

    Very odd, other than an email issue. For example, sometimes a domain can get blacklisted with your email service. Or a user can accidentally block a sender.

    I wondered if you have to be subscribed to a forum to get emails for a particular thread. I believe the answer is no. But to test: I have “unsubscribed” to this Questions subforum of the Using the Community forum. But I am still subscribed to this thread. I think I should get a reply. We’ll see.

    Stan

     

    kglad
    Community Expert
    Community Expert
    March 20, 2026

    @Stan Jones 

     

    testing...

    Stan Jones
    Community Expert
    Community Expert
    March 20, 2026

    Got it, as expected….

    Stan Jones
    Community Expert
    Community Expert
    March 19, 2026

    @MahaB82A,

    That is correct. Did you get an email notification for the reply to your post here?

    Stan

     

     

    MahaB82A
    MahaB82AAuthor
    March 19, 2026

    No, I didn’t get any reply. This is a serious issue to me. Because I keep those emails many months for reference. Also it is good set to create a email post to any question if a subscriber wish that must be free from any reply.

    kglad
    Community Expert
    Community Expert
    March 19, 2026

    check your spam folder.  if nothing from adobe is there either AND your email address is correct, it’s a forum problem.  there are many.