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chrisnaylor
Known Participant
August 8, 2020
Answered

Not receiving notifications

  • August 8, 2020
  • 2 replies
  • 658 views

For some reason, I never receive notification emails when someone posts to any of the forum topics I am following.

 

This concerns me because of the possibility that someone mght post to one of my topics without my knowing about it - and they may then feel that their contribution was being ignored.

 

Does anyone have any suggestions as to how I can get my notifications working?

 

All of the account settings for my notifications seem correct, as far as I can see.

 

I don't receive notifications for anything else either.

    This topic has been closed for replies.

    2 replies

    A
    Community Expert
    AmebrCommunity Expert
    Community Expert
    August 24, 2020

    @gfbugaboo Some people are getting them and some not. I'm in the "not since May" category, except that very randomly I'll occasionally get a "Email me when someone replies" email. I haven't been able to discern a pattern yet.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    August 8, 2020

    See this related discussion on the same topic.

    https://community.adobe.com/t5/community-help/why-is-it-that-i-don-t-receive-notifications-though-i-believe-it-is-set-correctly/td-p/11317415

     

    Nancy O'Shea— Product User & Community Expert
    gfbugaboo
    gfbugaboo
    Inspiring
    August 20, 2020

    I have the same issue, but it's been ongoing for months now. It looks like the last time I received notifications of the "Email me when someone replies" variety was back in April. Once I caught on to this I started checking manually, of course. I wonder if anyone is receiving these notifications. It's an odd feature to have broken down, but then, Covid-19 works in mysterious ways . . .

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