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February 18, 2009
Question

Now have to sign in every time to forum

  • February 18, 2009
  • 79 replies
  • 6017 views
I use several fora, but these days I'm mostly in the Lightroom forum. I've been saving the URL when signed on so that by clicking on favorites I automatically end up in the forum already signed on.

I got prompted a few days ago to associate my Adobe userid with my forum id.

Since doing that I always end up in guest mode and have to sign on every time. I tried resaving the URL (once signed on), but that doesn't seem to work either.

I log into the forum daily from the same computer and it's irritating to have to continually supply my id when it was not previously required.

Is this the way it is? Can be be fixed? Or, am I doing something wrong?

Thanks very much,

Selby
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    79 replies

    Harbs.
    Legend
    March 6, 2009
    What I've found, is that if I close Firefox with open tabs and have it save my tabs, I stay logged in when I open it again. If there's no tabs open and/or I just close without saving tabs, I get logged out.
    Participating Frequently
    March 6, 2009
    My work computer with IE6 still stays logged in without a problem. I suspect it is because I didn't use it during the Black Friday weekend.

    My home computer with Firefox was NOT remembering my login between sessions (and by that I mean between closing and opening Firefox). I suspect it is because I WAS using that PC during Black Friday weekend.

    I tried deleting cookies on the Firefox machine but no change. They always re-appeared as session-only cookies. I think I have it fixed now but to do it I had to install a cookie editor plugin for Firefox and manually set the expire on the adobeforums cookies to a year from now. So far, so good.
    John_Cornicello_Photo
    Inspiring
    March 5, 2009
    I have to say that I have no idea on the cookie issue. Some days I have the totally opposite experience, at least on my Windows machine with IE6. I can have a browser window open and be logged in and then I open a second window and I have to log in again.

    The first day of the change (Black Friday as we might want to call it), the cookie was changed from Permenant to Time based. But there seemed to be some issues with the server cluster. So they changed it to browser session. All I can think of echoes back to what Ramón said. Maybe those of us who tried to log in while it was set to time based all got forced to log out and back in, but you were not online at that time and started up again since the browser based and you have not been forced to log out. But that is only a guess.
    Claudio González
    Legend
    March 5, 2009
    Thanks JC, Ramón and John. One of the computers in which I stay logged hadn't been used for a month, and the other was on all the time, but Firefox was never launched during that period.
    John T Smith
    Community Expert
    Community Expert
    March 5, 2009
    What RGC said in #63

    This all started (in my time zone) on a Friday after I left work at 5pm

    I got home and checked the Encore and Premiere forums... and had to associate my login... and ever since, at home, I have had to log in after every time I exit my browser

    Here at work, where I checked the Acrobat and Photoshop forums on the following Monday... I have never had to log in

    It seems clear to me (as I have said before, in another thread) that my home computer had the cookies set to Zero time, which the cookies where I am now were not changed

    I will presume (hope!!!) that the new forum software will use persistent cookies
    Ramón G Castañeda
    Inspiring
    March 5, 2009
    Claudio,

    It probably means you didn't log in during the change window and you missed having your cookies re-set on the computers that now keep you logged in. I bet if you clear all cookies in those computers now, you would be logged every time you quit your browser.
    Claudio González
    Legend
    March 5, 2009
    And the fact that I remain logged in one computer but not in another is irrelevant?
    John_Cornicello_Photo
    Inspiring
    March 5, 2009
    Associating the accounts should have no effect on the current forum system for you. It doesn't change any cookies. It doesn't change your name. It doesn't change your password. All it does is sets an internal flag on your account that says that you (XXXX) are the same person as (YYYY) in the Adobe ID system so that your messages will have your name on them when the new system launches.

    If you do not associate your accounts all of the messages you have posted here in the Web Crossing system will appear in the new system as being posted by a "Guest" user with no way to attribute them to yourself.
    Claudio González
    Legend
    March 5, 2009
    The whole point of my message #56 above is that I really do not what to do. In two different machines I stay logged in in spite of closing my browsers and even through complete daily shutdowns. In the third I am always received as a guest and I am always shown the "invitation" to associate my two accounts, which I haven't done.

    Can someone in the know explain to me in plain words what can I expect to happen with my accounts if I associate them in the only computer that kicks me off? Or if I should perhaps do it in one of those in which I am always logged in?
    March 1, 2009
    Extra? yes. Remember? no need.