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Sunil Yadav
Legend
June 27, 2019
Question

Older messages from Inbox getting deleted or removed. Why?

  • June 27, 2019
  • 2 replies
  • 1084 views

Hi experts,

I am member of forum since 2017.

I am experiencing problem with my inbox.

I can see messages from upto last six months only.

Older than those messages are automatically getting disppeared or deleted without my action onto them.

Why is that?

Is there anyway to prevent them from getting disappear or deleted & can I get my older messages?

Thanks in advance

Sunil

    This topic has been closed for replies.

    2 replies

    Jacob Bugge
    Community Expert
    Community Expert
    July 5, 2019

    Sunil, Lucien,

    When needed, I have saved web pages as Web Page, complete (RightClick followed by Save Page As) or as PDF (Ctrl/Cmd+P followed by the choice of Acrobat (or similar) for printing as PDF.

    Obviously, it would be better to have the live Messages; I have never saved any; I considered it at the replacement mentioned, but the structure and sheer amount of PMs were prohibitive.

    Sunil Yadav
    Legend
    July 6, 2019

    Hi Jacob Bugge ,

    It would be much easier if we get to delete some thread which we don't need it for "limit to the amount of space" sake.

    It would be very helpful.

    Waste threads are still there but important one's are terminated

    Thanks

    Sunil

    Jacob Bugge
    Community Expert
    Community Expert
    July 6, 2019

    Sunil,

    Before the (Private) Message change, it was possible to delete Private Messages to make room, but I am afraid that the space limit has been replaced by a simple deletion of Messages more than 6 months old; they simply reach the edge and fall into the abyss.

    Something similar was the case with threads before the forum change in 2009: threads were archived and thereby doomed after a certain time with no new posts so no new posts could be added, and then they fell into the abyss after an additional time. I realized that in 2004 after looking in vain for some important threads I had taken part in with no posts after 2002 (some thread were long running in those days); and that made me start building an archive using Web Page, complete (which amounted to thousands), and I also tried to keep (some of) the most important threads alive by reposting in them every one years and a half or so.

    I am afraid that another change is needed; it would be nice to have unlimited (at least in time) keeping (and in case of limited space the option of deleting).

    We live in hope.

    Jacob Bugge
    Community Expert
    Community Expert
    July 4, 2019

    Sunil,

    Some time ago, looking for an older message, I noticed the same.

    There was a fundamental forum change in 2009, and Private Messages (PMs) were introduced; they were kept all the way back but with a limit to the amount of space used, so I and maybe others took the time to weed out less important ones, thereby building and upholding a trimmed collection of important PMs.

    A few years back, the Private Messages were replaced by a new version just called Messages; all the hitherto PMs disappeared at the replacement, and unfortunately at least I found no way to download them and keep them.

    I have tried to raise your questions to a group of knowledgeable friends, and I hope that one of them can give you an answer.

    Abambo
    Community Expert
    Community Expert
    July 5, 2019

    Apart from copy/paste I found no way to keep private messages outside of the fora.

    ABAMBO | Hard- and Software Engineer | Photographer