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November 15, 2013
Question

opened ".pdf.exe" attachment from email

  • November 15, 2013
  • 2 replies
  • 988 views

Using win7... received email attachment from inside my company with .pdf.exe suffix.  Unfortunately, I opened it.  Now all .exe files go to acrobat where error message is displayed that ".exe file cannot be opened".  Even 'task manager' and 'regedit' can't open.

Was able to uninstall acrobat (version X) and now laptop back to normal.  Tried installing version XI, but same thing happened again.

Pls help

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2 replies

John T Smith
Community Expert
Community Expert
November 15, 2013

This forum is only to discuss how the forums operate, not products

If you go to the Forums Index http://forums.adobe.com/index.jspa

You will be able to select a forum for the Adobe product(s) you use

You may also search http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US to learn how to set program associations

But, do what Gilad said first to be sure you don't have an infected computer

try67
Community Expert
Community Expert
November 15, 2013

It's more than likely that you're infected with some kind of virus or malware. Ask your IT people to run an anti-virus and anti-malware scan on your PC. Also, they should really block executables from being sent over email.