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Mylenium
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April 16, 2010
Answered

Performance issues due to forum backup?

  • April 16, 2010
  • 11 replies
  • 7668 views

Apologies if I'm polluting this place and the question has been brought up before and answered, but my search didn't turn up anything of relevance, so I'm asking. During the last two weeks I have severe performance and log-in issues every day during around 8.30 to 10.30 AM local time (CET+1, should be something like 2 AM PST). I'm assuming this is because some backup is going on somewhere (not necessarily on the forum itself) and would humbly inquire if someone knows something about it and if there is any betterment in sight. This has only occured recently, perhaps after some backend software has been updated and it really bugs me as I often start a reply only then to lose it due to the problems, having to type it again at a later point. I can also verify that it happens with different browsers and on two different connections, so I would rule out problems on my end and really blame it on the servers. If anyone has any info, I'd appreciate it.

Mylenium

    This topic has been closed for replies.
    Correct answer adobe-admin

    The forum servers have ground to a halt (out of memory type errors) sometime between midnight and 1am pacific time most of the past week (though it did not happen last night). It does not seem to be related to backups, or any other "normal" operations. We do seem to get hit with a lot of bot/crawler traffic around that time and we've been working on blocking access to features (such as view a PDF of each discussion) to the crawlers. They did tighten crawler access down last night, which we hope led to the overnight stability.

    11 replies

    April 16, 2010

    My experience is very similar.


    It is extremely frustrating.