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Ian Proudfoot
Legend
September 16, 2019
Question

Please reinstate the sub-forum concept.

  • September 16, 2019
  • 3 replies
  • 760 views

Please gives us our sub-forums back. We were told that the flattening was done to make it easier to use the forums but this is quite obviously unsuccessful. The filtering mechanisms are so weak that they can't possibly provide a suitable alternative. 

I hate to be negative avout the new forums, but they make it so difficlt to provide the support that I want to give.

This topic has been closed for replies.

3 replies

Jorma_at_Knox
Legend
September 19, 2019

I'll add my voice to this. Infact, the subforums that we had in the Adobe Connect forums have been scattered to the wind. I tried to chase down where they went (we had 3) and here's what I found:

Adobe Presenter  --> Adobe Captivate
Connect Training --> Adobe Connect
XML Development -->> ?????

They were valued areas in the community and are now shuffled into other product forums. 

 

The value comes from the idea that none of Adobe's products are so simple that a single forum thread can easily address all the quesitons/concerns/hopes and dreams of their users. Considering our alternate forum for Adobe Connect has 35 sub forums (some public some private but probably far too many 😉 ), I can only image how hard it must be to manage a product like Photoshop, InDesign, Acrobat, etc.  https://www.connectusers.com/forums/index.php.

Peter Kahrel
Community Expert
Community Expert
September 19, 2019

Agreed. Another example is the InDesign forums. There used to be separate forums for scripting and general use. Now it's all in the same forum, which makes for a bad experience. If someone wants to access the scripting forum they have filter the forum first. If it stays liie this the scripting forum will just bleed to death.

Ricky336
Community Expert
Community Expert
September 16, 2019

I would like this also. The subforums in Adobe Stock worked very well. Now that it is just one forum, it's rather a mismatch of everything. From Adobe Stock subscription problems (Only Adobe staff can answer this) to why my photo/asset has been rejected. AND, it's going to make one hell of a long list, that we have to wait for it to populate!