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S
spolgar001
Participant
April 4, 2010
Question

Premiere elements 8

  • April 4, 2010
  • 2 replies
  • 1375 views

It is about 2 months that I payed

for my DVD Elements 8,still nothing.I wrote a emai

ls but no answer at all.Finaly I call office in Paris and they let me down

loaded but then the MP4 files dont work .Adobe,you really did a great work,I think that you should think a little bit about what are you doing.There a lots of others who did a great work for less money,I am shure that this is the last time I bought something from you.

    This topic has been closed for replies.

    2 replies

    the_wine_snob
    the_wine_snob
    Inspiring
    April 7, 2010

    I would post to the PrElements Forum, and provide all info. I would also take a look at this ARTICLE, to see what info would be important.

    I firmly believe that the forum is far better, than Adobe T/S, or C/S will be, unless one has a licensing issue. Those Adobe offices will read from a script. The people in the PrE forum will likely know the answers.

    Good luck,

    Hunt

    S
    spolgar001Author
    Participant
    April 7, 2010

    Thank you for your answer, I am really disappointed with adobe, first I played for dvd and second that MP4 format that doesn't work at all.Bad publicities for Adobe.And after all there are no place or link where you can ask for something, anyway, thank you .

    Stiv Polgar

    the_wine_snob
    the_wine_snob
    Inspiring
    April 7, 2010

    Stiv,

    There are probably solutions to the problems in the PrE forum. Just be sure to read that linked article and post the necessary info.

    See you there, and good luck,

    Hunt

    pwillener
    pwillener
    Legend
    April 5, 2010

    You posted in the section where forum issues are discussed.

    If you just want to rant, post in the Adobe.com Feedback forum http://forums.adobe.com/community/general/adobedotcom_feedback

    If you want help with your software issue, post in the appropriate Premiere forum http://forums.adobe.com/community/premiere

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