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jdgalt1
Participant
May 7, 2013
Question

Problem logging into Adobe forums with Firefox.

  • May 7, 2013
  • 3 replies
  • 643 views

Using my normal browser (Firefox 20.0.1), I can go to forums.adobe.com but can only read messages -- I'm not logged in.  If I click on "Sign In" (upper right) and then enter my e-mail address and password, the site goes into an infinite loop of page redirection, which only stops when I hit ESC or close the browser.

The only workaround I've discovered is to login using Internet Explorer.

Please fix your site.

    This topic has been closed for replies.

    3 replies

    pwillener
    pwillener
    Legend
    May 7, 2013

    jdgalt1 wrote:

    Please fix your site.

    This is something many users have demanded since this forum software was installed four years ago.  Some are still hoping, but most have given up...

    mytaxsite
    mytaxsite
    Inspiring
    May 7, 2013

    Clearing the browser cache also  works because FF is very persistent in keeping all browser cache even if they are corrupt.  Clearing them manually ensures a fresh page is downloaded to start your browsing adventure.

    Good luck.

    A
    Anonymous
    May 7, 2013

    Sometimes resetting cookies will solve problem.

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