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A
Anonymous
February 25, 2010
Question

Profile problems

  • February 25, 2010
  • 1 reply
  • 1374 views

As you can see, I gave up trying to use a sensible screen name, and typed random characters. I would like to reset this, and my email address.

Is it me, or this this forum software terrible?

    This topic has been closed for replies.

    1 reply

    adobe-admin
    adobe-admin
    Legend
    February 25, 2010

    Your screen name comes from your Adobe ID and is not connected to the Forums. The forums pick up your name information when you log in. You have to go back to your Adobe ID to change your name.

    Here are the steps for changing your user name at Adobe.com…

    Go to http://www.adobe.com

    Click on “Your account” at the very top of the page (near the red Adobe logo)

    Sign in with your current Adobe ID (you should now be on the Your Account page)

    Scroll down to the Account Information section

    Click on Edit Your Account Information

    Go to the Screen Name field, remove the current name, type in a new name

    Click on the Update & Continue button at the bottom of the page

    The next time you log into the Forums it will pick up and display your new name.

    N
    nigelmercier
    Participating Frequently
    February 26, 2010

    >Go to the Screen Name field, remove the current name, type in a new name

    The screen name that shows on "Edit your Adobe account information" is my original screen name (nigelmercier), and this is what I see as I type this*. I wonder if I had somehow logged in under a very old username, but I didn't do anything different.

    Please can the old account (whyFFSASFSFSF) be deleted.

    * On posting the message, I see I am now logged in correctly.

    adobe-admin
    adobe-admin
    Legend
    March 1, 2010

    You do have two accounts with different email addresses. Once (nigelmercier) was registered in April 2009 and has an email address that ends in org.uk. The other (whyFFSASFSFSF) was registered on Feb 25 of this year and has a virgin.net email address.

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