Question

What do I have to do to either delete my Adobe ID's/accounts or merge them into 1 (I have 2 ID's). The help page won't allow me to chat with an agent (the chat button never appears). I don't see an option to e-mail and calling from my country to the US is just out of the option due to high costs.

I hope someone can answer me this. (And sorry If I'm bumping an older post, but I know some forums don't like it when the same question is asked over and over again in new posts).

Thanks!

PS: the reason I want to delete them:

1. I don't use the accounts

2. I don't like it when sites I hardly use have information about me.

Hi Ashraf,

Hope you're doing well. To answer your question, we simply do not delete Adobe ID's. What we can do is archive your customer record account associated with your current Adobe ID (email address). When we archive your account, we subsequently archive any records associated with that account. Please let me know how you'd like us to proceed.

Thanks!

ashrf_top15@yahoo.com wrote: How Can I Delete My Adobe Id?

Any particular reason or reasons why you would want to delete your account?  If it is because you are receiving lots of messages or product information from Adobe then there is a way to cancel all these.  Please explain so that somebody can give you the instructions how to do it.

Good luck.

Did you know that deleting your Adobe ID may affect your product registrations and service subscriptions?

Therefore, before you completely and irrevocably delete your Adobe ID, please contact our Privacy team: privacy@adobe.com .  They will explain how deleting your Adobe ID may affect your particular situation.