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cristobasu
Participant
March 11, 2026
Question

Reached the device limit but I only use my computer

  • March 11, 2026
  • 2 replies
  • 31 views

So, almost everytime I open Illustrator i get this tab : Youve reached the device limit, please log out from one of the devices. But the only device where I use Creative Cloud is my laptop.  Is there a way to fix this? Does this problem has to do with me using two different Illustrator versions? 

 

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    March 12, 2026

    Close one version before you launch another.

    It’s not a good idea to run more than one product version at a time.

     

    Nancy O'Shea— Product User & Community Expert
    kglad
    Community Expert
    Community Expert
    March 11, 2026

    it’s not caused by different app versions.

     

    try ending all sessions from your account page, https://accoumt.adobe.com