Receiving a verification code that I did not ask for.

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I got 4 emails sending a verification code to me but I did not ask for any of them. How do I stop someone who's trying to log into my account?

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Test Screen NameCorrect answer

Legend

I think all these replies may be missing the point. If someone tries to log in to your account, you do indeed get a confirmation email or text. This doesn't do them any good, and doesn't do you any good. You can't stop people trying to login. If your password is secure, they won't succeed. Mostly, they will give up. Sometimes, it's people with a very similar Adobe ID and a typing problem. Sometimes, it's someone trying to log in on a computer you recently used.

Of course the email MIGHT be fake, so never follow links in it.

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Vicky27914745pbh5

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Vicky

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T

Test Screen NameCorrect answer

Legend

I think all these replies may be missing the point. If someone tries to log in to your account, you do indeed get a confirmation email or text. This doesn't do them any good, and doesn't do you any good. You can't stop people trying to login. If your password is secure, they won't succeed. Mostly, they will give up. Sometimes, it's people with a very similar Adobe ID and a typing problem. Sometimes, it's someone trying to log in on a computer you recently used.

Of course the email MIGHT be fake, so never follow links in it.

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Nancy OShea

Community Expert

Scan your computer for viruses and spyware.

Change your Adobe password ASAP. Add 2-step verification if you haven't already.

Please log-in to your account below.
https://account.adobe.com/plans

Report abuse and suspicious e-mails to: p h i s h i n g @ a d o b e . c o m (without spaces).

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Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!

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Nancy O'Shea— Product User & Community Expert

LinSims

Community Expert

Derek is probably right. To be safe, I'd log in to your Adobe account (directly! no clicky-linky!) and update your password and check your email address.

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Derek Cross

Community Expert

Sounds like a phishing mail.

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