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Participant
April 15, 2021
Answered

Receiving emails for survey

  • April 15, 2021
  • 2 replies
  • 1064 views

Hello, below is attached a photo of an email I've been receiving. I wanted to verify that it is actually Adobe sending out the survey and not a scammer. I apprecuate the feedback.

    This topic has been closed for replies.
    Correct answer Sil.C

    Here are the FAQs of Adobe's User Research efforts. If you have any doubts or want to make sure this is was genuine email, please use the Contact Us bottom at the bottom of that page. That team does not monitor this community. Thanks!

    2 replies

    Sandbwoy
    Known Participant
    May 18, 2023

    Out of interest, what was the e-mail address that you received it from? You can find this by clicking on the blue circle with the figure in it, next to where it says "Adobe Customer Research". 

     

    At the very least, I will be able to tell you whether the e-mail address is one that I've received from official Adobe accounts.

     

    If you'd like me to check, just let me know!

    Sandbwoy
    Sandbwoy
    Known Participant
    May 18, 2023

    Following on from my last message, I've just noticed this thread rearding an e-mail received by someone about a survey, I thought this may be relevant to your case:

     

    https://community.adobe.com/t5/download-install-discussions/survey-emails/td-p/9729204

    Sandbwoy
    kglad
    Community Expert
    Community Expert
    May 18, 2023

    @Sandbwoy 

     

    you're responding to an old thread.

    Sil.C
    Community Manager
    Sil.CCommunity ManagerCorrect answer
    Community Manager
    April 15, 2021

    Here are the FAQs of Adobe's User Research efforts. If you have any doubts or want to make sure this is was genuine email, please use the Contact Us bottom at the bottom of that page. That team does not monitor this community. Thanks!