repeating forum system error!!!!

Forum|Forum|8 years ago
July 4, 2017
3 replies
2533 views

there's an older thread regarding this recurring problem:

System Error

We're sorry but a serious error has occurred in the system.

but as yet no solution or explanation from adobe. very frustrating indeed....

This topic has been closed for replies.

Correct answer davescm

See post 5 in this thread

System error

Dave

lesliewandAuthor

Inspiring

hi trevor.

well i/m happy enough in chrome and only have edge and ff for checking websites and the like. i could jump to ff to check the forum, but in all honesty, i can't be bothered. i have gleaned a great deal of info and help from this forum over the years, and even contributed some answers to questions where i have a smattering of knowledge, but i simply don't have the time or inclination to deal with adobe's problems.

this failure of adobe to sort out a widely reported error might also account for why i'm still on cs6 rather than the 'cloud'. i simply want things to work ;-)

Trevor.Dennis

Community Expert

I was not able to access the forums even with Firefox this morning, but fixed it by removing cookies for forums.adobe.com Having realised that I might not need to nuke all my settings, I checked Chrome and you can do the same thing there, but not quite as easy to find. So at the moment, I can use the forums with both Firefox and Chrome. The overal problem is still being looked into by Jive.

Peru Bob

Community Expert

Trevor.Dennis wrote
I checked Chrome and you can do the same thing there, but not quite as easy to find.

If I open Chrome and get the error message, closing Chrome and opening it again without changing anything will allow me to access the forums for the rest of the day.

lesliewandAuthor

Inspiring

thanks dave - did read it, but seems like an awful lot of faffing around just to read a forum.

Trevor.Dennis

Community Expert

Leslie, I have resorted to using Firefox, which has not had any problems. I had hoped that the issue would be fixed by now with Chrome, and I am buggered if I am going to clear all my history to get it working. This site gets a lot of traffic — more than a million hits a day (with a hit counted as every time someone opens a thread sort of thing). I don't know if that is why the forums have been so flaky over the years. One of the most prolific posters to the Photoshop forum (Noel Carboni) gave up and stopped posting completely when we were unable to stay logged in with MS Explorer several years ago. That was a real pity as Noel was a useful contributor, and a wizard with anything Windows related.

So I don't know what to tell. Every day I try to use Chrome, and this has been ongoing for too long. Situation normal unfortunately.