Skip to main content
johnrellis
Legend
October 30, 2019
Answered

"Reply to this message" in emails doesn't work

  • October 30, 2019
  • 2 replies
  • 988 views

[This post contains embedded images that don't appear in email. View the post in your Web browser to see the images.]

 

The new "Reply to this message" button at the bottom of email notifications doesn't work -- clicking on it does nothing. Tested with:

 

- Outlook Version 1909 / Windows 10

- Office.com > Outlook on Chrome Version 77.0.3865.120 / Mac OS 10.14.6.

 

Also, the formatting with Office.com is mangled.

 

The formatting in Outlook looks like:

 

The formatting in Office.com / Chrome looks like:

[Use the reply button under the first post to ensure replies sort properly.]

This topic has been closed for replies.
Correct answer nicholasi33592111

Hi John,

Thanks for finding this bug within the email template. Our team is investigating this issue currently so expect a fix. 

 

 

Nicholas Ivanecky

Product Manager, Adobe Support Community

 

2 replies

nicholasi33592111
Adobe Employee
Adobe Employee
November 25, 2019

Hi John, 

Replies via email is working again. 🙂 

nicholasi33592111
Adobe Employee
nicholasi33592111Correct answer
Adobe Employee
October 30, 2019

Hi John,

Thanks for finding this bug within the email template. Our team is investigating this issue currently so expect a fix. 

 

 

Nicholas Ivanecky

Product Manager, Adobe Support Community