Skip to main content
Participant
July 11, 2012
Question

Screen Name entry broken had to register new account

  • July 11, 2012
  • 3 replies
  • 3351 views

The new screen name feature is broken.. It either said screen name in use or it would not accept anything when I entered something new it's damn well broken!  This needs fixed I had to create a whole new account just to be able to get logged on to this forum.

    This topic has been closed for replies.

    3 replies

    stacy.hunt
    Participant
    July 25, 2012

    Wow this is annoying! I had to create a new account too...

    Participant
    July 17, 2012

    I tried to enter a Screen Name for at least 10 times in various VERY slowly updating forms, without success. Fortunately I found this post, leading me to create a new account as well - unfortunately. It's still broken.

    adobe-admin
    Legend
    July 17, 2012

    Sorry. This is outside of Forums. The membership team at Adobe.com is aware of and has a fix being tested. It will take a few days to test the fix and then roll it out into production. Hoping to have that in place early next week.

    Thanks!

    Participant
    July 25, 2012

    Still broken, is there any update you can give us according this issue?

    July 11, 2012

    Same here. Had to give up my Adobe account for this.

    Screen gets stuck asking for a screen name (forever). Only responds if you pick one already chosen.

    Clearing cookies doesn't help. Setting cookies allowed everywhere doesn't help. Switching browsers doesn't help.  Definately a bug in the signin for old, existing accounts without screen names.

    adobe-admin
    Legend
    July 11, 2012

    Thanks. We’ll report this to the Adobe.com membership folks. The forums don’t have their own registration, but go through the Adobe.com system.

    July 11, 2012

    I did.  That's where it's broken.