Screen Name entry broken had to register new account

Forum|Forum|13 years ago
July 11, 2012
3 replies
3351 views

The new screen name feature is broken.. It either said screen name in use or it would not accept anything when I entered something new it's damn well broken! This needs fixed I had to create a whole new account just to be able to get logged on to this forum.

This topic has been closed for replies.

stacy.hunt

Participant

Wow this is annoying! I had to create a new account too...

B

BobDuke1

Participant

I tried to enter a Screen Name for at least 10 times in various VERY slowly updating forms, without success. Fortunately I found this post, leading me to create a new account as well - unfortunately. It's still broken.

adobe-admin

Legend

Sorry. This is outside of Forums. The membership team at Adobe.com is aware of and has a fix being tested. It will take a few days to test the fix and then roll it out into production. Hoping to have that in place early next week.

Thanks!

D

Dom88627

Participant

Still broken, is there any update you can give us according this issue?

A

Anonymous

Same here. Had to give up my Adobe account for this.

Screen gets stuck asking for a screen name (forever). Only responds if you pick one already chosen.

Clearing cookies doesn't help. Setting cookies allowed everywhere doesn't help. Switching browsers doesn't help. Definately a bug in the signin for old, existing accounts without screen names.

adobe-admin

Legend

Thanks. We’ll report this to the Adobe.com membership folks. The forums don’t have their own registration, but go through the Adobe.com system.

A

Anonymous

I did. That's where it's broken.

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