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Jacob Bugge
Community Expert
Community Expert
July 27, 2012
Answered

Secrets (to be) revealed

  • July 27, 2012
  • 3 replies
  • 8420 views

I believe it is time to reveal some of the best guarded secrets, such as these,

http://forums.adobe.com/thread/419406

http://forums.adobe.com/thread/414764

by placing a link to them, or to a section of overall information, at the top of each forum.

They are there, of course, but which proportion of newcomers will find their way to the

Adobe Forums > Adobe general forums

http://forums.adobe.com/community/general?view=discussions

page and spot them before starting to type the first urgent question an hour before the deadline of the work in question?

    This topic has been closed for replies.
    Correct answer Dave Merchant

    Forget about those posts, they're out of date - hence the 'archived' title.

    The Community Guidelines are the current references and are actively updated.

    http://forums.adobe.com/community/guidelines

    3 replies

    Dave MerchantCorrect answer
    Legend
    July 29, 2012

    Forget about those posts, they're out of date - hence the 'archived' title.

    The Community Guidelines are the current references and are actively updated.

    http://forums.adobe.com/community/guidelines

    Jacob Bugge
    Community Expert
    Community Expert
    July 29, 2012

    Thank you for the update, Dave.

    I was misled by the outdated reference here:

    http://forums.adobe.com/community/general

    As it appears, the (almost) current versions were even better hidden than the outdated ones (you have to go one level further up, past the outdated reference).

    This seems to support the suggestion of inserting a reference in the forums, where the guidelines are to be used.

    Legend
    July 29, 2012

    I've fixed the overview page - there was in fact a link to the Community Guidelines on the page, it's up at the top of the dark gray right-side panel. Nobody seems to look there so I've added it to the main panel.

    Jacob Bugge
    Community Expert
    Community Expert
    July 27, 2012

    I agree that it may be time to update the contents.

    One other change is EMPLOYEE > staff.

    ~graffiti
    Legend
    July 27, 2012

    The only thing I don't particularly agree with is under the "Don't" section where it says "

    • Don't post a series of questions in a single post. Splitting them into separate threads increases your chances of a quick answer.

    Sometimes a series of questions (especially if they're technical issues) can help diagnose an issue. All the questions could be related somehow but if they're in different threads, we may miss some important clues.

    the_wine_snob
    Inspiring
    July 27, 2012

    Yes. I can see reason to discuss that one just a bit.

    If one structures their post and questions properly, using paragraphs and mybe even outlining multiple questions, it should not be THAT hard to follow, and provide answers to say, 1, 5 & 7.

    One positve for asking multiple questions in one thread is that if there is any chance that the OP's equipment is at fault, they only have to list it once. Even linking to another post can be confsusing and time-consuming for one, who is attempting to answer.

    However, I believe that many of us have seen posts that basically ask, "How do I use this product," and proceed to jumble up dozens of questions, often in one long sentence, or paragraph.

    Just my thoughts, and I can easily see many exceptions to either side.

    Hunt