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MadisonLeupp
Community Manager
Community Manager
March 18, 2015
Question

Security

  • March 18, 2015
  • 3 replies
  • 7973 views

URGENT NOTIFICATION: Beware of fraudulent support requests.

We have received a number of reports where some members of this community are posing as Adobe Employees by offering to help troubleshoot issues personally using technologies such as Skype as a means to gain access to your computer and potentially your personal information.  All Adobe employees are required to have an red Adobe logo badge next to their user profile which can be seen if you mouse-over their profile picture.

More information about Phishing can be found at Phishing @ Adobe

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    3 replies

    Participant
    February 9, 2019

    When I pulled up the cloud it showed a message from ricky2014 complaining that the system wasn't working and then Stacy sison replied...was this someone hacking into my account..it was before I even started an account..

    Participant
    November 12, 2018

    Shane Womak is doing to much thinking as a id thief me,Robert Strader,(Shihaan Irondale.) [INDY STAR GHOSTWRITER]

    March 23, 2016

    ‌we never use Skype it's to vulnerable to hacking.

    Participant
    May 22, 2017

    i was just given access to these forums by Adobe support so bear with me. I don't use Skype at all and yet I pulled up my homepage (using Firefox on a Mac) this morning and within a few minutes a page over took it and asked me to update my Adobe. I copied the address and I just tried to paste it here and it changes from the address to this:

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