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Known Participant
February 14, 2014
Question

Signed out by forum every half hour!

  • February 14, 2014
  • 1 reply
  • 1175 views

If I've posted a topic and and following replies throught hte day - I am only kept signed in for a half hour at most! It is so frustrating to have to sign in 10x a day to use the forum. Can I adjust this setting anywhere? and no matter how many times I click the "remember me" checkbox - it NEVER does. Please help!

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    1 reply

    Jacob Bugge
    Community Expert
    Community Expert
    February 14, 2014

    Karen,

    Unfortunately, this is a forum issue that haunts many, in many forums.

    Here is a recent thread about it:

    http://forums.adobe.com/thread/1356460?tstart=0

    Edit: It seems that we posted in one forum and ended in another one, Karen.

    I hope we are still we.

    karenf1Author
    Known Participant
    February 14, 2014

    But it never happened here before the Adobe hacking. And I belong to meany forums and have never seen anything that approached this in severity. Sometimes I don't even get 20 minutes grace period!

    Jacob Bugge
    Community Expert
    Community Expert
    February 14, 2014

    Quite, Karen.

    Unfortunately, no one has found out what is actually wrong, and the forums will be upgraded soon, so I am afraid we shall have to wait and see what happens then.

    The issue is quite different for different people and at different times. For my own part, in my lucky hidden corner, every day I can just open my browser on one of the forums, then wait until the login happens all by itself and then access all forums for the rest of the day, unless I am inactive for more than some 4 to 5 hours. Quite rarely, maybe once a month, I have to enter the first letter of the ID and then the password to get logged in.