Slow, slow, slow (III) !

no claudio, ramón's right, it's been this way for a while (edit: the store, i don't know about the bureaucracy). i was just reminded of it today and wanted to rant somewhere. i know john's people aren't responsible for over there but if he ever talks to them, maybe he can mention that btw, the store site sucks!

don't they stop to consider that when people are buying they don't want pretty flash and upppy downy menus and sluggish performance where they might wind up double clicking somewhere were they might get charged multiple times? they want fast and accurate. period. AFTER you get that then you can THINK about adding frills.

I wonder why so many site designers (and i'm a corporate site designer) never put themselves in the user's seat and say: would i put up with this if it were (for example) my bank? or some place I would want to buy something at? or would i look elsewhere? i can go to amazon and usually get a break on adobe products anyway over the site's prices. are they actively TRYING to drive customers away? if they are, it's working. good job someone.

Claudio,

The structure of the Adobe bureaucracy appears to be such that there is no longer any communication among the responsible parties.

Ramón, if the bureaucracy you are talking about is responsible for the new look of the site, my second explanation could then be the right one XD

I have personally had public and private correspondence with Adobe managers regarding the slowness of the Adobe store. Incredible as it seems, it appears that the Adobe bureaucracy doesn't let them fix it.

I very much doubt it, as Adobe is usually very sensitive to anything touching their purse. The other explanation -that they are so proud with what they see as a much improved look of their site that they do not mind the enormous loss in speed- seems quite a lot less likely to me.

do the people in charge of the coldfusion based adobe STORE realize they're driving business away by having each page take up to 30 seconds to load?

doubt it...

<rant />

Even getting into the forums in Spanish is faster now....

Ramón,

Next time it is slow, you may find the time to read the Resumen in Ecología Política.

b Faster
than changing channels on the TV now. :)

> ... frequently expresses alarm at the slightest deviation from a thread's original topic

Brutus, for me it depends very heavily on the type of drifting, and I also do some drifting myself:

Kath Howard3, "Still no supervision in the French and Spanish forums?" #342, 10 Mar 2008 6:31 am

and see also messages 9 through 19 in the now closed Slow, slow, slow! topic.

However, I strongly oppose to drifting involving personal attacks, which is quite a different matter. I don't express alarm when I see it happen in this particular forum, I express my clear protest.