So, is that e.mail really a spam?

Ah, that would explain it. I've been very lazy in the past and let my computer remember passwords for these forums - then I change computer or get logged out for some reason and have to start again. The machines that know the passwords for Kath Howard and Kath Howard2 are defunct. I now use passwords I can remember ;)

So yes, I have two defunct accounts, and I also have a work account.

Kath, do you have more than one forum account? I got a copy of it, too. I figure that came in because I have an alternate email address that is registered here, but I rarely post with it.

There is someone registered under the name Kath Howard.

John

Come to think of it, I got an email from a digital photg site the other day addressed to Dear Adobe_user.

Except I got it :)

Here is the email that should have gone out to people who have not logged into the forums in some time who might lose their message history if they don't log in and associate/migrate their forum account to their Adobe ID. It should include two links that point to direct.adobe.com. The first one resolves to http://www.adobeforums.com/webx?15 and the other to the new Preview Forum at http://adobeforums.adobe.com/index.jspa

- - - - -

Hello,
As you may have already heard, there are changes coming soon to the Adobe User to User Forums. In response to community feedback, we are incorporating many user-requested features into Adobe Forums and also making changes to the underlying technology to improve the overall user experience.

As a valued contributor who has posted messages previously in the Adobe Forums, we are kindly asking you to please log into your forums account and then follow the prompts to migrate your account. It only takes a few minutes, and by completing this process, your messages will be brought forward into the new system as part of your account history.

Once the existing forums have been converted to the new system, you will no longer be able to migrate your old User to User Forums account. Even though this process is optional, we encourage you to migrate your account so that your authoring history and message count will be accurate.

To complete this short migration process, please log into your account using your current User to User Forums account and password. During this process, you will be asked to create a new Adobe ID or sign in with an Adobe ID if you already have one. This Adobe ID will be used to sign in once the new Adobe Forums are live in April 2009.
We are also inviting all of our users to preview the new Adobe Forums. Please note that this is a preview area only and any new content posted there will be deleted when the new system comes online in April.

Thank you!

Adobe Forums Team

- - - -

John

Leland, in all likelihood, the chat assistant knew nothing about that mail having been sent (left hand, right hand problems), and took the easy path of suggesting you ignore it. It is legit tho, whether the forum people told them to expect it or not.

If I wanted to alert users I would simply tell them to go to the forums in the normal way and take the needed action.

Links in an email are always suspect.

Interesting, Leland. Sorry to hear you're having grief with it all -- did it give any reason for not accepting your e.mail address? -- but thank you for confirming that the e.mail *isn't* being sent by Adobe.

Come to think of it -- and I honestly didn't realise it before -- the copy I got of the e.mail was sent to an older address, which (for the moment) still arrives in the same inbox. It wasn't sent to the address Adobe currently has in my profile.

So someone's been doing a bit of harvesting, it would seem.

I think it might have helped if Adobe, since they obviously are aware there's a spam going on in their name, had posted a general alert to the forums to say "Don't follow that particular trail of breadcrumbs, or you'll end up at the witch's cottage".

I don't know how they set it up or what criteria they used for where and when to send. My best guess would be that they sent them all at once to email addresses registered to this forum that did not indicate that they do not want to receive email from Adobe.

I got the email regarding migrating Adobe Forums. I tried to migrate but the ANNOYING form would not accept the email address I have used for a dozen years. I tried for assistance and the chat assistant said the e-mail form migration email was not from Adobe and I should delete it.

Adobe has a big problem with this. I can't be the only customer who is turned off by this unforgivable waste of my time.

I will just let the forum go.