Answered
Support Community and Adobe screen name are different. Unable to change them to match.




This has, unfortunately, been an issue since the move to the Khorus platform.
See the Featured Post at the top of the page: https://community.adobe.com/t5/community-help/how-to-change-your-community-username/td-p/10962234?
There are instruction there for what to do if your name change hasn't propagated.
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