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RazDynamics
Participant
April 30, 2017
Question

The Adobe Experience Cloud Community forum doesn't allow to sign in, is anybody else experiencing this issue?

  • April 30, 2017
  • 2 replies
  • 756 views

The Adobe Experience Cloud Community forum doesn't allow to sign in, is anybody else experiencing this issue?

help-forums.adobe.com/content/adobeforums/en.html

Adobe Community

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    2 replies

    A
    Anonymous
    May 3, 2017

    having the same problem.

    AllDayDev2
    AllDayDev2
    Inspiring
    May 3, 2017

    Hi, Barbara. I am sorry to hear that.

    Does what I described above sound like the issue you are running into?

    If it sounds different in any way, can you tell me what you are seeing?

    - Carey

    AllDayDev2
    AllDayDev2
    Inspiring
    May 1, 2017

    Hello RazDynamics,

    We are currently aware of an issue where, after signing in (or after clicking the Sign In link if you are already signed into your Adobe ID elsewhere), you will be returned to help-forums and it will appear as if you have not signed in.

    What is happening is that the page is refreshing too soon, and so is not reflecting that you have signed in. Once you navigate to another page, or if you refresh the page in your browser, you should see that the login did actually work.

    Please let me know in case this does not seem to be the issue you are experiencing, or if it is but the above steps do not resolve the issue.

    Kind regards.

    - Carey

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