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Peter_B__Bailey
Inspiring
December 23, 2014
Question

These forums are very, very difficult to use.

  • December 23, 2014
  • 1 reply
  • 702 views

Hi,

I don't know where to pose these questions. I'm going nuts with these forums, specifically the InDesign forum. I've sent multiple emails to "forums@adobe.com," but, nobody responds.

  1. I have to close down Safari and go back in three or four times before I can get the forum link to work. It's just dead there.
  2. I no longer get email notifications when someone has answered a question I posed. I have to manually go into the forum every half hour or so to see if anyone's responded. The forum used to be much "healthier" in that regard. I was always notified when I got a response from anyone.
  3. I opened a discussion yesterday. But, today, there's no way for me to continue or see that discussion anymore. Only the most current discussions are shown. And, there's no visible way for me to see any "old" ones.

Thanks,

Peter

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    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    December 24, 2014

    Jive Help https://forums.adobe.com/docs/DOC-4714

    -or http://docs.jivesoftware.com/jive/7.0/community_user/index.jsp

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    Peter_B__BaileyAuthor
    Inspiring
    December 24, 2014

    Thanks, John. But, man, it used to be very easy to navigate these forums. They've made it incredibly hard. It's a nicer look, no question, but, getting around is too hard.

    I still don't see in here how I can simply get email messages when a question of mine is answered.

    P
    Peter_B__BaileyAuthor
    Inspiring
    December 24, 2014

    And, how does one explain the inability to even get into the forums? When I click on the thought bubbles to get into the forums, nothing happens. I often have to get in and out of Safari four or five times before it works and I can get in.

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