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Inspiring
May 6, 2025
Question

This Forum / Clarification

  • May 6, 2025
  • 5 replies
  • 350 views

On the Bug forum configuration, the user may not realise the Reply to comment doesn't append the reply to the specific comment or refer to the person by default. Also, when a user removes the marking for the Correct Answer, the user notification email should also then be sent,  like when it was sent for marking the answer in the first place. The summary shouldn't necessarily be directly copied to the email content, since it can change. Thanks.

5 replies

Inspiring
May 8, 2025

For the end user, it's often unclear whether a community expert's reply is to only explain the current use case, or if Adobe staff is proactively reviewing the feedback for product improvements. Thanks.

kglad
Community Expert
Community Expert
May 8, 2025

[removed by moderator]

kglad
Community Expert
Community Expert
May 8, 2025

ie, you shouldn't be replying to a bugs or ideas post except under specific circumstances 

Nancy OShea
Community Expert
Community Expert
May 8, 2025

Unlike Discussions, Bugs & Ideas topics are nonthreaded.  First post is on top, last post is on the bottom. 

It has to be that way to conform with internal tracking systems.

 

 

Nancy O'Shea— Product User & Community Expert
jane-e
Community Expert
Community Expert
May 6, 2025
quote

On the Bug forum configuration, the user may not realise the Reply to comment doesn't append the reply to the specific comment or refer to the person by default.

By @Avatar55977840

 

 

The Bugs and Ideas sections are for Adobe Staff and it is intentional that they are not threaded.

 

I've moved your post from Discussions to Ideas where it will be seen by Adobe Staff. They may or may not respond.

 

You can tag someone by typing the "@" symbol and selecting or typing a name.

 

Jane

 

Ann Bens
Community Expert
Community Expert
May 6, 2025

Moved from Premiere Pro to Using the community forum.