Skip to main content
Claudio González
Legend
June 2, 2014
Question

This is getting tiring

  • June 2, 2014
  • 9 replies
  • 4094 views

Can something be done to prevent newcomers from writing their messages in the Title window?

    This topic has been closed for replies.

    9 replies

    Claudio González
    Legend
    September 9, 2014

    Noel Carboni
    Legend
    September 9, 2014

    'Tis the new face of the forum.

    The good part is that you can fairly easily see whether to just ignore the thread entirely.

    -Noel

    station_two
    Inspiring
    September 9, 2014

    Noel Carboni wrote:

    …The good part is that you can fairly easily see whether to just ignore the thread entirely…

    Yup; I don't even have to read one of those absurdly long topic titles.  It's a red flag as to the IQ level of the poster.

    Claudio González
    Legend
    September 5, 2014

    Claudio González
    Legend
    July 13, 2014

    This is getting tiring...

    ...and images are still being inserted at the beggining in IE/Win.

    mytaxsite
    Inspiring
    July 13, 2014

    OK trying to insert your own image by first inserting a new line:

    No problems here at all.

    Using Windows 7 Professional/IE10

    The trick is to insert couple of blank lines and then clicking up-arrow once so that there is a line before and a line after your insertion point.

    Argentina v Germany today/Sunday and I want Argentina to win.  Being British, I shouldn't be supporting either of them for historical reasons but this is sport and Messi is a good player.


    Silkrooster
    Legend
    July 13, 2014

    Thats how you are suppose to do it. An image is inserted at the current paragraph location, which is the first line unless you add a few paragraphs then insert the graphic. But it should still be inserted where the cursor is.

    But if you fail to that, you can insert paragraphs at the end then select the graphic and drag downward to place it at a different paragraph.

    Keep in mind that in the background the forum code for the text box is text only. It works that same as how html is. It uses tags for special features like images. And this is why graphics are anchored to paragraphs.

    station_two
    Inspiring
    June 4, 2014

    Yes, Claudio, a little something can and should be done about.

    The users are not entirely to blame.

    If you notice, right after you hit the button to create a new discussion, the focus (where the cursor starts blinking) goes immediately to the body text field of the page instead of to the title.

    Therefore novice users assume they should start typing about their issue.  Once they click and or save, they get an error message demanding a subject title.  At that point they just copy their message and paste it into the Title message, perhaps figuring the forum software will truncate it to their proper length.

    If the focus went instead to the Title field first, this nuisance would be minimized.

    MadisonLeupp
    Community Manager
    Community Manager
    June 3, 2014

    The only known workaround for this is setting a lower character limit to the title- perhaps 100 characters (it's set at 250 now). We're working with Jive to get that edit added ASAP.

    Claudio González
    Legend
    June 4, 2014

    Madison, that would be an improvement, but a minor one. As the thread on the second link of Curt shows, it is more a question of unsuitable labelling. If I were a newcomer and saw a window with "Ask a question" as title, I would most probably try to enter my message in that window.

    June 2, 2014

    This issue has been discussed at length some time ago, in 2009. Re: Lenghty Thread Titles  Unfortunately the address will not stick.  It appears for a brief moment then the search parameter is inserted.

    Also the issue of "Ask a Question" has been trashed repeatedly.  This was last covered 1/15/14.  https://forums.adobe.com/message/6017265#6017265 and all recommended it be changed to Search.

    With the new Forum format I had a devil of a time finding "Start a Discussion".  Before it was on right side near top.   I looked a clicked and finally found it in a drop down box under actions.  WHY HIDE IT?  Perhaps part of problem?

    Claudio González
    Legend
    June 2, 2014

    Curt, thanks for the info, but the avalanche of whole messages instead of titles in the Reader forum that I am talking about started with this new version of the forums, not in 2009.

    On following your second link, I see that Dave Merchant asked us in late January to be patient because "There is a lot in the pipeline". I am afraid that he didn't know at the time how enormous that "lot" was and how much worse the forums would become.

    mytaxsite
    Inspiring
    June 2, 2014

    Claudio González wrote:

    Can something be done to prevent newcomers from writing their messages in the Title window?

    The problem is the way these forums are designed.  For example, when you want to post a question you get something like this:

    Now when a newbie comes here, he just types his question and when he goes to the next screen, it is too late to change anything because humans are just not prepared to delete what they have written and write everything again.  Whatever they have typed becomes the subject matter or title of the thread and that is what you see.

    Now can something be done about this.  Of course something can be done but that means redesigning the discussion forums and that is not going to happen here.

    Claudio González
    Legend
    June 2, 2014

    I agree that is it a design matter. The second link in John's message shows that this has been discussed before, and that concrete and simple solutions were propossed. However, a very major redesign occurred IUand smaller ones seem to be happening all the time), but this matter has not improved. I swould say that just the opposite is true.

    Jacob Bugge
    Community Expert
    Community Expert
    June 2, 2014

    Claudio,

    On second thought:

    This shows how misleading the misnaming of the search is.

    If newcomers knew that it was a search they would type in some keywords instead of whole sentences which will never return anything.

    Jacob Bugge
    Community Expert
    Community Expert
    June 2, 2014

    Claudio,

    I am afraid it happens every time a newcomer presses Enter with something filled into the Ask A Question part of the Overview page, so that becomes the OP.

    Somewhere it has been discussed how to change that.