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A
Alliebu
Participant
June 25, 2013
Question

Too difficult to accomplish basic tasks

  • June 25, 2013
  • 1 reply
  • 895 views

1)  Can't upload files to Creative Cloud:  "an error occurred"

2)  Contacted chat:  15 minutes after the agent started the chat, I was still without help.  Had to stop due to other obligation.

3) Tried another browser:  Couldn't find my Creative Cloud desktp; was directed to install Creative Cloud App, "download manager began installing (again); 5 minutes later, was on Creative Cloud desktop and got message that  programs have updates; couldn't update because my password wasn't accepted "administrator privileges are required" (I am the one and only Administrator); can't find any place to activate my "administrator".......Gave up.

4) Gave up.

    This topic has been closed for replies.

    1 reply

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity Expert
    Community Expert
    June 25, 2013

    Allie,

    I believe you should try to ask somewhere over there:

    http://forums.adobe.com/community/creative_cloud

    This forum is (only) about the forums.

    A
    AlliebuAuthor
    Participant
    June 25, 2013

    Thank you, I apologize.

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity Expert
    Community Expert
    June 25, 2013

    You are welcome, Allie, and no need to apologize. Finding the way to the right forum is no easy task ubtil you know your way round..

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