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Participant
March 17, 2010
Question

too late to re-activate adobe ...so it closed

  • March 17, 2010
  • 1 reply
  • 1713 views

Hello

Have I done a catastrophic mistake by being too late to re-activate my Adobe creative suite?

I have had computer problems. When I in the end bought a new computer and tried to install Adobe, the re-activation time had run out.

I did have a possibility to re-activate it off course, but didnt do it immidiately, since I was about to re-install everything in the new computer, and then problems arouse that delayed everything ...and then suddenly it was to late.

I will contact support by phone tomorrow. But if someone can ease my pain, by hinting that it is possible to re-activate it, I will get some sleep tonight...

cheers/Johan

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    Community Expert
    March 17, 2010

    You may want to search the forum... I am not 100% sure, but I think there is a number just for activation problems, with answering and answers better than calling the general support number

    March 17, 2010

    John T Smith wrote:

    I think there is a number just for activation problems, with answering and answers better than calling the general support number

    The numbers are given on this page:


    http://www.adobe.com/activation/phonenumbers.html

    Participant
    March 18, 2010

    I happen to come across a live-chat-support person who said he could prolong the "count". I will try tomorrow to reinstall, since its too late now, but it seems very promising though!

    Thanks for you help! /Johan