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Cbadland1
Participant
November 4, 2013
Question

Unable to log into Forums after password reset

  • November 4, 2013
  • 1 reply
  • 2568 views

Last week I tried to login to Forums, and got a redirect saying I had to reset my Adobe ID password. I did, it works fine at main Adobe site, but I can no longer access forums. I get a "too many redirects" type error message (or something similar) on Safari and Firefox. I tossed cookies and history. Still no luck.  I had to sign up as a new member just to post this. Previous user name : Charles Badland.

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    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    November 4, 2013

    Everyone is having problems... http://forums.adobe.com/thread/1324636 (even if not exactly the same as your problem)

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    Cbadland1Author
    Participant
    November 4, 2013

    Most of those sound like people had to re-login where before they stayed logged in? My problem is I can't even access my account. Maybe related, but very frustrating to have to create whole new ID.

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    whawn
    Participant
    November 4, 2013

    I'm logged in on IE10 (erk!) but, since resetting my p-word, haven't been able to on Firefox.  FWIW, the sign-in screen on Firefox goes momentarily blank and then returns with the ID and p-word fields blank.

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